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Mar. 29, 2024

Personal Touch

Retired Judge Jacqueline Connor gets to know parties in mediation to find the root of the dispute.

Read more about Jacqueline A. Connor...
ADR Services, Inc.
Contracts, employment, personal injury, general civil
Justin L. Stewart / Special to the Daily Journal

After Jacqueline Connor has wrapped up a mediation matter, she does something most other mediators don't. She mails handwritten notes to the attorneys and their clients thanking them and wishing them well, attorneys said.

"She always includes some comment, something she remembers about the person," said Mitchell Rosensweig, a plaintiffs' personal injury lawyer, such as in his case, his move from Maryland to Santa Monica.

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