Justin L. Stewart / Special to the Daily Journal
After Jacqueline Connor has wrapped up a mediation matter, she does something most other mediators don't. She mails handwritten notes to the attorneys and their clients thanking them and wishing them well, attorneys said.
"She always includes some comment, something she remembers about the person," said Mitchell Rosensweig, a plaintiffs' personal injury lawyer, such as in his case, his move from Maryland to Santa Monica.