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Law Practice

Jul. 23, 2011

Mindfulness in managing high conflict clients

Arm yourself with the tools needed to manage high conflict clients including how to, as a last resort, terminate such a relationship. By Paul Fisher of Straus Institute for Dispute Resolution, Pepperdine University


By Paul Fisher


The attorney-client relationship with a high conflict personality client can easily become dysfunctional. These clients are intensely challenging when they claim to be the victim and do not accept responsibility. They have a sense of entitlement, are difficult to negotiate with and at worst, may berate their attorney. This concluding article summarizes the different high conflict personalities, discusses a powerful tool to help manage them, and how...

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