Litigation
Jan. 29, 2011
Identifying and Managing Difficult, High Conflict Personality Clients
How to work with difficult, high conflict personality clients. By full time mediator Paul Fisher.
How many times have you worked with a client who, at first, appears to be an appealing and charming individual; an unfortunate victim of someone else's wrongdoing? Later, you realize the client is chronically adversarial, manipulative, inflexible, unreasonable, impossible to please and takes no responsibility for problems he or she has helped create. As explained by forensic psychologist Sherrie Bourg Carter: "They believe that their disto...
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