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Alternative Dispute Resolution

Oct. 4, 2012

Core values in mediation: preserving the relationship

In the court-annexed "mediation" and alternative dispute resolution processes, what has been historically a settlement conference is today called a "mediation." By Michael H. White


By Michael White


A widow, 94 years old, let's call her Rose, has a problem with her accountant. Not a big problem, just a phone call with a question about her living trust. Rose receives a bill for that phone call for $1,000 and is frustrated, angry, justifiably upset.


Rose complains to her daughter, a mature college educated mother with grown children, who as the wife of a respected litigation attorney has enjoyed a working career in business. As ...

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