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Perspective

Oct. 17, 2015

Mediations need a plan of action

Seven concrete ways to improve your performance at a mediation. By Shirish Gupta

Shirish Gupta

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By Shirish Gupta

Want to improve your performance at a mediation? Here are seven concrete ways:

1. Have clear, definable goals

One of the first questions I ask each side in mediation is, "What can I help you accomplish today?" Rarely do I hear back a clear, definable goal. But without a goal, you and your client are unable to measure whether or not you've achieved what you wanted.

And by goal, I don't just mean "get ...

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