Litigation
May 12, 2016
Amazon's botched attempt to save face
A careless clerk foiled Amazon's attempt to scrub the public record of evidence it knew about unapproved charges by minors. By Hank Burgoyne
Starting in late 2011, thousands of parents were outraged to learn that their children had, without their permission, used their credit cards to buy boatloads of doughnuts. Those purchases were facilitated, apparently knowingly, by retailing giant Amazon.com. Amazon's tacit consent to the purchases so infuriated the Federal Trade Commission that it sued Amazon. Still, the full extent of Amazon's culpability would never have been k...
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