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Forum (Forum & Focus)

Mar. 31, 2009

If Negotiation Is a Play, Mediators Must Direct the Show

Negotiation is a play - so mediators should consider the characters, setting, timing and how to manage the stage.

FORUM COLUMN

By Robert A. Steinberg

Negotiation is a play. As one of its authors, you can influence its outcome by stagecraft. Consider your characters, your setting, your timing and how you manage the stage; and think about how to use these elements to gain advantage.

The main characters are you the advocate, and your fully authorized client. But negotiation is an exercise in observation; perhaps send a larger team for more eyes and ears...

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