Alternative Dispute Resolution
Aug. 15, 2006
What Attorneys Want in Mediators and How to Provide It
Focus Column - Mediators spend a lot of time discussing, among themselves, what makes a good mediator. These discussions are largely uninformed by the views of the consumers of our services and are therefore largely useless.
By Jeff Kichaven
Mediators spend a lot of time discussing, among themselves, what makes a good mediator. These discussions are largely uninformed by the views of the consumers of our services and are therefore largely useless. Good mediation is defined by the consumers of our services to a degree far greater than we mediators define it ourselves. In short, unless the buyers are buying it, we are not doing it.
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