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Forum (Forum & Focus)

Dec. 16, 2008

Face-to-Face Conversations Are a Powerful Conflict Resolution Tool

Once the channels of communication have been severed by the filing of a lawsuit, parties begin to make up “what really happened” based on predispositions and faulty memories, writes Victoria Pynchon. - Forum Column

FORUM COLUMN

By Victoria Pynchon

Every seasoned trial lawyer knows that in the absence of critical information, juries simply make stuff up to fill in the gaps. They, and we, do this semi-consciously and reflexively.

Psychologists tell us that we are not only "meaning making" beings, but that we are all born conspiracy theorists. Viewing a field of nonsensical, unrelated data, we naturally begin to "connect the dots" - to organize the info...

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