Administrative/Regulatory
Apr. 1, 2016
FTC reins in #misrepresentation
Lord & Taylor's social media campaign to promote a dress from its new "Design Lab" collection made a splash on Instagram in March 2015 -- but not just in the way the department store chain hoped.





Mary Ellen Callahan
The Walt Disney CompanyEmail: mary.ellen.callahan@disney.com
PIG Tales: This regular column is devoted to issues of critical importance to the Privacy and Information Governance (PIG) communities. Provided by the former chief privacy officer of the U.S. Department of Homeland Security, PIG Tales discusses cutting edge issues while offering valuable insight and practical advice to companies on how to collect, use, store, protect and share their sensitive data in an efficient, effective, and compliant manner.

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Lord & Taylor's social media campaign to promote a dress from its new "Design Lab" collection made a splash on Instagram in March 2015 - but not just in the way the department store chain hoped. The retailer's online campaign to promote the Design Lab dress backfired when its efforts, which involved coordinated social media posts paid for and edited by the company itself, caught the attention of the Federal Trade Commission. The depa...
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