Litigation
Jan. 26, 2013
Plaintiffs' bar scores victory in privacy litigation
A district court judge ruled on Wednesday that California's Invasion of Privacy Act does not exempt service-observing recordings, writing that a Humana Pharmacy customer had an expecation of privacy when calling customer service.
Daily Journal Staff Writer
The plaintiffs' bar scored a victory Wednesday in ongoing class litigation over whether California's Invasion of Privacy Act, or CIPA, prohibits companies from surreptitiously recording phone calls with customers in order to monitor employee performance.
In a 13-page order, U.S. District Judge Josephine Staton Tucker denied defendant Humana Pharmacy Inc.'s motion to dismiss a putative cla...
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