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Focus (Forum & Focus)

Mar. 12, 2009

Insurance as a Second Language

Insurers should not be allowed to ignore the realities of the industry - including how words are used within that industry.

FOCUS COLUMN

By Linda D. Kornfeld

When insurance policies use easily understood words, insurers often will try to apply those words based on their commonly understood or "plain" meaning. Sometimes, that is OK. A problem arises, however, when a layperson's understanding of a term is different from its use in a particular insured's industry. In that circumstance, which use of the term should govern whether coverage exists - the common or technical u...

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