By Dan Knise
Effective management of collections requires that there be clear delineation of who is responsible for timely billing and collection and what the appropriate follow-up will be. In some firms we know, the practice managers play a key role in working with the firm's staff resources to evaluate any "problem payers" and to devise a plan to ensure full payment. Often, the starting point for this process is whenever a receivable goes beyond 30 or 60 days. ...
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