Labor/Employment
Nov. 27, 2013
Minding the generational gap
The conventional wisdom says that there are distinct challenges in managing Millennials. By John F. Baum and David Baum
The conventional wisdom says that there are distinct challenges in managing Millennials (or Generation Y), defined as individuals between the ages of 18 and 32. The most common complaints consist of a misplaced sense of entitlement, lack of loyalty, and inadequate communication skills. The challenge is to determine whether a different management style is necessary when leading a workforce comprised of three generations: (1) Millenni...
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