Law Practice
Dec. 6, 2018
Talking money with clients
Tips on how to ask your clients to pay their bills.
Frederick Hertz
5464B College Ave
Oakland , California 69461-8
Phone: (510) 834-4114
Email: fred@frederickhertz.com
Frederick is an attorney and mediator based in Oakland. He has managed his practice for more than 25 years.
Do it in person. While you can deliver "information" by email or on the phone, it is nearly impossible to have a meaningful exchange about a difficult topic other than in person. The reason is simple: a substantial portion of any communication is non-verbal in nature, and you can't read body language or gauge understanding unless you can see the person you are talking to. Also, the risk of offending someone is just too great unless you can pace your presentation appro...
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