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Dec. 23, 2021

Coaching is persuasive

Mediator Ralph Williams keeps refining how he communicates

Read more about Ralph O. Williams III...
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(Douglas Saunders / Daily Journal photo)

Ralph Williams compares his style of mediation to coaching. He tries to "coach people in the process to accomplish their goals."

"In other words, I'm everybody's servant. ... I'm omni-partial," he said, paraphrasing a colleague.

As a 10-year veteran of coaching youth soccer, Williams knows, "You can't teach complex soccer plays to 5-year-olds who barely know the difference between left and right."

... (continued)

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