Alternative Dispute Resolution
Aug. 9, 2014
Flexible yet focused: surprises in mediation
We've all encountered the element of surprise that may distract particpants from the task at hand during mediation. The response to those extraneous factors may mean the difference between impasse and resolution.
Jan Frankel Schau
Neutral
ADR Services, Inc.
1900 Ave of the Stars Ste 250
Los Angeles 90067
Email: jfschau@adrservices.org
Loyola Law School; Los Angeles CA
On April 15, 2013, two Chechen brothers dropped a couple of pressure cooker bombs near the finish line of the Boston Marathon. They killed three runners and injured 264 that day. The story unfolded live on the CNN feed in the lobby of our conference center that day as I was mediating a dispute arising out of a failure to provide adequate meal and rest breaks to a restaurant worker who had sued for back wages and penalties.
We have all encountered the element of surprise that m...
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