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Ethics/Professional Responsibility

Jul. 31, 2014

Billing under the influence of distraction

You'll probably read this article for only about five minutes before you're interrupted. That's because "knowledge workers," such as lawyers, are interrupted every three to 10 minutes. By Kate Mayer Mangan


By Kate Mayer Mangan


You'll probably read this article for only about five minutes before you're interrupted. That's because "knowledge workers," such as lawyers, are interrupted every three to 10 minutes. See Kermit Pattison, "Worker Interrupted: The Cost of Task Switching," Fast Company, July 28, 2008. For lawyers who bill by the hour, these interruptions are more than a nuisance; they may make our practices unethical. To prevent...

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