How many of us have watched "Mad Men" dumbfounded by the sheer amount of smoking and drinking that went on those days? Eventually, people realized that those habits were unhealthy. The office environment evolved. Similarly, we are realizing as a community, that incivility has become an unhealthy habit. What is interesting is that the evolution is not emanating from an outside source - such as laws prohibiting smoking in offices. Rather, the change appears to be internally driven and motiva...
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