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Government

Jan. 5, 2017

New US law protects right to review businesses online

Three methods businesses use to suppress negative online reviews are illegal under a new federal law.

By America Hernandez
Daily Journal Staff Writer

Three methods businesses use to suppress negative online reviews are illegal under the new federal Consumer Review Fairness Act, according to a surprise bipartisan bill signed into law at the end of the year.

Under the act, companies may no longer include non-disparagement clauses that outright restrict oral, written, pictorial or video reviews. Nor can they impose a penalty or fee on the ...

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