By Steven Crighton
Daily Journal Staff Writer
Daily Journal Staff Writer
Sometimes a party to an arbitration proceeding is looking for just one more minor concession before agreeing to a major settlement. He or she might be holding out for a higher cash reward, an apology, or — somewhat less often — a candy dish.
"I had everyone in line except for one woman, who I brought in and talked to. I told her, 'It's OK, you're the holdou...
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