Alternative Dispute Resolution
Jan. 25, 2014
How to mediate your fee disputes gracefully
When a fee dispute arises, your response is critical to the outcome. By Malcolm Sher
Sometimes clients will fail to pay or dispute your bill because they are disappointed with the outcome of litigation, or, whilst your work was properly performed, your billing methods are unfair and lack transparency, leaving the client unable to understand the bill, frustrated and legitimately asking questions. In the worst situations, the work may have fallen below the client's reasonable expectations or the standard of care and the fee was ...
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