Litigation
Nov. 18, 2015
Talking to class members takes balance
To what extent may class action defendants communicate with putative class members? By Steve Atlee and Kelly Cochran
When a company is threatened with multiple class actions, it is not enough to stake out and execute legal defenses. The company also needs to protect its relationships with customers or employees by opening lines of communication and providing reassurances. Problems can arise, however, when the target audience contains putative class members.
One example involves Volkswagen, currently facing hundreds of class actions relating to their die...
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