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Alternative Dispute Resolution

Sep. 4, 2010

Patience Is More Than a Virtue

It is a necessity for ADR Services neutral Keith Parker's work sorting out complex insurance disputes.

By Catherine Ho

Daily Journal Staff Writer

For mediator Keith Parker, patience is everything.

Years of representing insurance companies in ERISA and bad faith insurance litigation has equipped Parker with a finely tuned radar for how ERISA disputes will likely turn out.

"I look at the parties and get a sense of where it's probably going to go, and guide the parties to that location," he said.

Those cases can be tricky becau...

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