By Susan McRae
Daily Journal Staff Writer
SANTA ANA - Jay Cordell Horton believes a key to a successful mediation is making sure the claimant understands the process.
He should know. He's spent 30 years representing plaintiffs in major injury, medical malpractice and elder abuse cases.
Now, as an ADR neutral at Judicate West, Horton gets to put that practice to good use.
"Everybody else has ...
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