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Arbitrator Profile

Aug. 28, 2010

Mediation - With a Heart

Jay Cordell Horton of Judicate West in Orange County says while he sympathizes with plaintiffs in personal injury cases he's always mindful that his role is to be impartial.

By Susan McRae

Daily Journal Staff Writer

SANTA ANA - Jay Cordell Horton believes a key to a successful mediation is making sure the claimant understands the process.

He should know. He's spent 30 years representing plaintiffs in major injury, medical malpractice and elder abuse cases.

Now, as an ADR neutral at Judicate West, Horton gets to put that practice to good use.

"Everybody else has ...

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