Client Relations
Nov. 1, 2009
Client-Friendly Billing
It’s not just an invoice. Use the billing process productively to communicate with clients about your legal work.
Can you please a client when you send out a bill? It's possible, but it takes work and common sense. In the present economy, clients review bills with a fine-tooth comb. And even though the sluggish economy may drop a long-standing client into the "slow pay" category, the entire billing process will go smoother?and produce better results?if you take the time to make y...
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