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Dec. 1, 2013
New Rules to Stay Competitive
Arbitrators update their rules to meet customers' demands.
Several arbitration companies have adopted new rules, most recently the American Arbitration Association, whose processes often serve as an industry standard that parties and arbitrators with other companies follow.
AAA's new rules, developed largely from client feedback, require parties to try mediation first. They also encourage streamlined preliminary hearings and more limited discovery, says Eric P. Tuchmann, AAA's general counsel. The rules govern disputes aris...
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