Technology,
Civil Litigation
Oct. 12, 2022
Gopuff grocery app sued for failure to disclose auto-renewal
“By signing up for Fam and providing us with your payment account information, you expressly acknowledge and agree that you are signing up to an auto-renewing subscription requiring recurring payments and agree to pay the then-current applicable fee associated with the Fam subscription,” states the terms and conditions page in bold text on Gopuff’s site. The lawsuit says customers must scroll down on a phone app to see the notice, after they have already pressed a button to start a free trial.
A putative class action against grocery shopping and food delivery company Gopuff is the latest in a series of lawsuits accusing corporations of skirting California’s automatic subscription renewal laws and violating the state’s advertising guidelines.
“Gopuff is violating California’s automatic renewal laws by enrolling consumers in its Gopuff Fam subscription without adequate disclosures,” said Christin K. Cho, a partner at Dovel & L...
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