What strikes an objective observer when strolling the halls of personal injury law mills, employment law mills, or criminal law mills is the creeping indifference to quality of practice, in some cases an indifference so complete it suffocates all other considerations, save generation of revenue. Nor do “Big Law” or “midsize” law firms – with annual hourly goals – escape this criticism. To all but the most savvy of consumers of legal services, the business of law is a...
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