Consumer Law
Sep. 23, 2024
SF ticket processor accused of concealing fees
Peek Travel is accused in a California state court of breaching New York statute by adding fees at check out and failing to provide a fee breakdown.
A putative class of museum attendees accused Peek Travel Inc., a San Francisco-based software company that processes ticket purchases for third parties, of "nickel and diming" them by concealing ticket fees in a lawsuit filed Thursday in San Francisco County.
The plaintiffs claim that the ticket purchase software Peek provides to several New York museums' websites wrongly quotes customers a "fee-less price" when they shop for tickets but "ambushes"...
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