Oct. 14, 2026
Growing a law firm without losing the client
See more on Growing a law firm without losing the clientLaw firms can grow without sacrificing client service by ensuring that increased efficiency, technology and staffing support rather than replace meaningful attorney-client relationships.
Years ago, I represented a family that had lost their wife and mother in a motorcycle accident in Southern California. The family lived in Canada, and understanding their loss required more than reviewing a damages model or case file. It required spending time with the family and understanding who she had been to them.
That experience illustrates a challenge that becomes increasingly important as law firms grow: How can a firm handle more matt...
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